Refund and Returns Policy for Whiskey Creek Processing

Thank you for shopping at Whiskey Creek Processing. We appreciate your business and value you as a customer. Our refund and returns policy is designed to ensure your satisfaction while maintaining the quality and integrity of our products and services.

Consumable Goods:

  1. No Returns on Opened Products: Due to the nature of our consumable goods, we cannot accept returns once a product is opened. This policy is in place to ensure the safety and hygiene of our products.

  2. Unopened Products: If you receive a product that is unopened and in its original condition, you may contact us within [specify number of days] of receipt to discuss a possible return or exchange, subject to our discretion and approval.

Custom Meat Processing Services:

  1. Non-Refundable Services: Given the customized nature of our meat processing services, all orders are final and non-refundable once processing has begun. We are committed to providing high-quality services tailored to your specifications.

  2. Order Cancellation: If you need to cancel an order, please do so before processing begins. Cancellation requests can be made within [specify time frame, e.g., 24 hours] of placing the order. Once processing has started, we cannot accept cancellations, and the service will be billed in full.

Shipping and Delivery:

  1. No Returns on Shipped Goods: We do not accept returns for goods that have been shipped. Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

  2. Resolution of Issues: In the event of any problems with your order, we are committed to working with you to find a satisfactory resolution, which may include a replacement or a credit for future purchases, at our discretion.

  3. Shipping Damage: If your order is damaged during shipping, please document the damage with photographs and contact us within [specify number of days, e.g., 48 hours] of receipt so we can work with the shipping carrier to address the issue.

General Terms:

  • Proof of Purchase: Please keep your receipt or proof of purchase. We may require this information to process any requests related to your order.

  • Contact Information: For any returns, refunds, or order issue resolutions, please contact our customer service team at [insert contact information] with your order number, details of the issue, and any relevant photographs or documentation.

We strive to ensure your complete satisfaction with our products and services. If there are any issues with your order, please reach out to us so we can work towards a solution. Our goal is to provide quality products and exceptional service to all our customers.